Telus adds 11,000 mobile wireless subscribers in Q1 2022, reports 1.02 percent churn rate

Vancouver-based national carrier Telus added 11,000 new mobile wireless subscribers and at present has a total of nine,736,000 subscribers as of Q1 2019.

According to its earnings results that were released on May 9th, Telus said this total was a 14,000 year-over-twelvemonth increase that was "driven by lower mobile telephone churn charge per unit and higher mobile phone gross additions."

It is worth noting that Telus reported 49,000 mobile connected device net additions, which reflects the company'due south Internet of Things offerings. Connected devices are any device other than a mobile phone with its own SIM or IMEI number. These data-axial devices include tablets, internet keys, Internet of Things, wearables, connected automobile systems. In addition, Telus has a direct billing or support relationship with the user of each device.

The company reported it added a total of 99,000 new wireless, cyberspace and Telus TV customers in Q1 2019.

In the three months that ended on March 31st, Telus reported a churn rate of ane.02 percent, which improved by eight basis points over the same period a twelvemonth agone. This churn rate is reflected in merely mobile wireless subscribers.

Churn represents the rate at which subscribers left Telus for i of the company's competitors.

"Without a question, our continued stiff performance is owing in no modest part to our team's unparalleled dedication to providing exceptional customer experiences. Telus, one time over again, accomplished industry-leading wireless loyalty, with a record commencement quarter low mobile phone churn of i.02 per centum," Telus' CEO Darren Entwistle said in the earnings report.

"This unrelenting commitment to our Customers First promise is buttressed by our meaningfully differentiated product offer, likewise equally the ongoing significant investments we are making synergistically in our world-leading broadband network and technologies beyond both our wireless and wireline operations."

In Q1 2019, Telus reported a 0.one percentage increment in its average billing per user to total $72.xix.

The carrier said this increase was considering of "growth from customers selecting plans with larger data buckets or periodically topping up their information buckets, the introduction of our Platinum rate plan and more higher-value smartphones in the sales mix were partly offset by declines in chargeable data usage, the impact of the competitive environment putting force per unit area on best rate program prices in the electric current and prior periods and the changing client mix."

In Q1 2019, Telus' operating revenue totalled to $3.5 billion, an increase of iii.8 per centum from $3.4 billion that was reported in the aforementioned menstruum a year ago.

Telus said this growth was driven past "higher wireless and wireline data services revenue growth."

Telus likewise reported a net income of $437 1000000, an increase of 6.1 per centum from the $412 million that was reported during the same period a yr ago.